Overview – The 86ph Approach to Privacy
This Privacy Policy applies to all services offered by 86ph, including our online casino, sports betting platform, live dealer games, and all other features available at 86ph. It governs how we collect, process, store, and protect any personal information you provide to us when creating an account, making a deposit, placing bets, or contacting our support team.
86ph is committed to handling your personal data with care and in compliance with applicable data protection laws, including the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Our goal is to be as transparent as possible about what we do with your information – so you always know exactly where you stand.
By registering an account and using 86ph, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, please do not use the platform.
Short version: 86ph collects only what it needs to run your account and protect you. We never sell your data. We never share it without a legitimate reason. And you always have the right to ask what we hold about you.
Personal Data We Collect
The personal data that 86ph collects falls into several categories depending on how you interact with the platform. Below is a clear breakdown of what we may hold about you.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, nationality | During registration and KYC verification |
| Contact Data | Email address, Philippine mobile number, home address | During registration and account updates |
| Financial Data | GCash number, bank account details, deposit and withdrawal history | When making deposits or withdrawals |
| Gaming Activity | Game history, bet amounts, session duration, wager patterns | Automatically during platform use |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically when you access 86ph |
| Communication Data | Support chat transcripts, email correspondence, complaint records | When you contact 86ph support |
| Verification Documents | Copies of government-issued ID, proof of address, source of funds documents | During KYC/AML verification processes |
Note on sensitive data: 86ph does not intentionally collect sensitive personal information such as political views, religious beliefs, or health data. If such information is inadvertently disclosed in a support communication, it is not processed or stored beyond what is necessary to handle your query.
How 86ph Collects Your Information
86ph collects personal data through several channels depending on the nature of your interaction with the platform. Understanding these collection methods helps you stay informed about what information enters our systems.
- Direct registration: When you create your 86ph account, you provide your name, email address, date of birth, and mobile number directly through our registration form.
- Payment transactions: When you deposit or withdraw using GCash, Maya, or any other supported channel, financial reference data is recorded as part of the transaction log.
- Identity verification: During KYC checks, you may upload copies of your government-issued ID and proof of address. These documents are processed and stored securely in our verification system.
- Automated technical collection: When you access 86ph, our servers automatically record your IP address, device information, browser type, and session activity logs. This happens on every visit.
- Cookies and tracking technologies: 86ph uses cookies and similar technologies to maintain your login session, remember preferences, and understand how the platform is being used. See Section 8 for full details.
- Customer support interactions: Any information you share when contacting 86ph support – via live chat or email – is retained to help resolve your query and improve service quality.
Our Privacy Commitments
Six Core Privacy Principles Behind Every 86ph Data Decision
Purpose Limitation
We only collect data that serves a specific, legitimate purpose. No fishing expeditions. If we collect a piece of information, there's a defined reason for it – and that reason is stated in this policy.
Security by Default
All personal data stored by 86ph is protected with encryption at rest and in transit. Access to player data within our systems is restricted to staff with a direct operational need.
We Don't Sell Your Data
86ph does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data is not a product at 86ph. Full stop.
Transparency Always
This policy tells you exactly what we collect, why, and how long we keep it. If that changes, we update this policy and notify active players. No surprise changes, no buried fine print.
Player Rights Respected
You have the right to access, correct, and in some cases delete your data held by 86ph. We make it straightforward to exercise these rights – contact our support team at any time.
Minimal Retention
We keep your data only for as long as necessary. Once your account is closed and legal retention obligations are met, your personal data is deleted or anonymised according to our retention schedule.
Why 86ph Uses Your Personal Data
86ph processes your personal data for clearly defined purposes. We do not process data beyond what is reasonably necessary to deliver and improve our services. The following table maps each processing activity to its legal basis.
- Account management: Creating and maintaining your 86ph account, verifying your identity, and managing your player profile and preferences.
- Processing transactions: Handling deposits, withdrawals, bonus calculations, and maintaining an accurate record of your financial activity on the platform.
- Regulatory compliance: Meeting obligations under the Philippines' Anti-Money Laundering Act (AMLA), Data Privacy Act, and gaming regulations. This includes Know Your Customer (KYC) verification and suspicious activity monitoring.
- Responsible gaming: Monitoring play patterns to identify potential problem gambling behaviours, enabling responsible gaming tools, and complying with self-exclusion requests.
- Customer support: Responding to inquiries, resolving disputes, and improving the quality of our support service based on interaction records.
- Platform improvement: Analysing usage data in aggregate to understand how players use 86ph and identify areas for improvement in game selection, UI/UX, and performance.
- Promotional communications: Sending information about bonuses, promotions, and updates relevant to your 86ph account – only where you have opted in to such communications.
- Security and fraud prevention: Detecting and investigating suspicious activity, unauthorised access attempts, and potential fraud or collusion on the platform.
When and With Whom 86ph Shares Your Data
86ph does not sell your personal data to any third party under any circumstances. We share your information only in the limited circumstances described below, and only with parties who are bound by appropriate data processing agreements or legal obligations.
- Payment processors: GCash, Maya, banks, and other payment service providers receive the financial reference data necessary to process your transactions. They do not receive your full gaming history.
- Identity verification providers: Third-party KYC service providers process your submitted documents to verify your identity. They operate under strict confidentiality obligations.
- Regulatory authorities: Where required by Philippine law, including PAGCOR, AMLC, or the National Privacy Commission, 86ph will disclose information as legally mandated. We notify affected players where legally permitted to do so.
- Technology and infrastructure providers: Cloud hosting, database, and IT service providers who support the 86ph platform infrastructure. All such partners operate under data processing agreements that restrict how they may use player data.
- Game providers: Partners such as Pragmatic Play, Evolution Gaming, and Jili may receive anonymised session and game activity data for audit and dispute resolution purposes. Your personal identity is not shared with game providers.
Cross-border transfers: Some of 86ph's service providers operate outside the Philippines. Where your data is transferred internationally, we ensure appropriate safeguards are in place, including contractual data protection clauses consistent with Philippine data privacy requirements.
How Long 86ph Keeps Your Data
86ph retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal and regulatory obligations.
- Active account data: Retained for the duration of your active 86ph account plus the applicable post-closure retention period.
- Financial transaction records: Retained for a minimum of five years from the date of the transaction, as required under Philippine anti-money laundering regulations.
- KYC verification documents: Retained for the duration of your account relationship plus five years after closure to comply with AMLA requirements.
- Support and communication records: Retained for two years from the last interaction, unless the record relates to an ongoing dispute or regulatory matter.
- Technical and log data: Typically retained for 90 days and then deleted or anonymised, unless flagged for security investigation.
After the applicable retention period expires, 86ph deletes or anonymises your personal data so that it can no longer be linked back to you as an individual.
How 86ph Secures Your Personal Data
Keeping your data secure is one of 86ph's core operational priorities. We have implemented a range of technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
- All data transmitted between your device and 86ph servers is encrypted using Transport Layer Security (TLS) with industry-standard cipher settings
- Personal data stored in our databases is encrypted at rest using strong encryption algorithms
- Access to player data within 86ph systems is role-based – only staff with a direct operational need can access your personal information
- All 86ph staff with access to personal data receive regular training on data protection obligations and security practices
- Regular security audits and penetration testing are conducted to identify and address vulnerabilities in the 86ph infrastructure
- In the event of a data breach that poses a risk to your rights, 86ph will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the incident
Your role in security: 86ph secures its systems, but you are responsible for keeping your login credentials confidential. Enable two-factor authentication on your 86ph account and never share your password with anyone. If you suspect unauthorised access to your account, contact support immediately.
Cookies and Tracking Technologies
86ph uses cookies and similar technologies to deliver and improve platform functionality. A cookie is a small text file stored on your device when you visit a website. The cookies used by 86ph fall into the following categories.
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in while navigating 86ph and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking platform functionality.
- Functional cookies: Remember your preferences such as language settings, last-used payment method, and UI layout choices. These improve your experience but are not essential to platform operation.
- Analytics cookies: Collect anonymised data about how players navigate 86ph – which games are most visited, where players drop off in registration, and how long sessions last. This data informs platform improvement decisions.
- Security cookies: Support fraud detection and help identify unusual session patterns that may indicate account compromise or automated bot activity.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the 86ph platform. Strictly necessary cookies cannot be opted out of without effectively disabling the service.
Your Data Rights as a 86ph Player
Under the Philippines' Data Privacy Act of 2012, you have specific rights regarding your personal data held by 86ph. We take these rights seriously and have processes in place to honour all valid requests within a reasonable timeframe.
Right to Access
Request a copy of all personal data 86ph holds about you. We will provide this in a readable format within 30 days of a valid request.
Right to Correction
Request correction of any inaccurate personal data. Contact 86ph support with supporting documentation and we will update your records.
Right to Erasure
Request deletion of your personal data where there is no longer a legal basis for retention. Note that some data must be kept to comply with AMLA and regulatory requirements.
Right to Object
Object to processing of your data for marketing purposes at any time. Opt out of promotional emails from your account settings or by contacting support.
Right to Portability
Request your personal data in a commonly used, machine-readable format so you can transfer it to another service provider if needed.
Right to Lodge a Complaint
If you believe 86ph has mishandled your personal data, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact the 86ph support team at support@86ph.click. We will acknowledge your request within 48 hours and complete it within 30 days unless legal complexity requires an extension.
Minors and Age Restrictions
86ph is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes date-of-birth verification, and accounts flagged as belonging to underage individuals are immediately suspended pending investigation.
If you are a parent or guardian and believe a minor has created an 86ph account using false information, please contact our support team immediately at support@86ph.click with details. We will investigate promptly, close the account, and securely delete all associated personal data.
Third-Party Services and External Links
The 86ph platform integrates with third-party game providers, payment processors, and technology partners to deliver its services. While we carefully select partners who meet our data protection standards, 86ph is not responsible for the privacy practices of these third parties once data is passed to them for the specific purpose described.
The 86ph platform does not contain links to external websites or third-party services outside those necessary to deliver the gaming and payment experience. If you navigate to an external site from any linked service, the privacy policy of that site governs your data – 86ph has no control over external parties' data practices.
Updates to This Privacy Policy
86ph reserves the right to update this Privacy Policy at any time. When meaningful changes are made – changes that affect how your data is processed or your rights as a player – we will notify active account holders via email or a prominent notice within the platform before the changes take effect.
Minor changes such as formatting updates, clarifications that don't change the substance of the policy, or corrections to typographic errors may be made without prior notice. The "Last updated" date at the top of this page reflects the most recent revision.
Continued use of 86ph after a policy update constitutes acceptance of the revised terms. If you disagree with any changes to the Privacy Policy, please contact support to discuss your options before the changes take effect.
Contact 86ph About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how 86ph handles your personal data, please do not hesitate to get in touch. We're here to help and will respond as quickly as we can.
You also have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the relevant supervisory authority under Republic Act No. 10173.